Boom Bap Wear II, Lda. makes a commitment to refund or exchange your products which don't correspond with the order of the customer (defective or not corresponding). Any complain (concerning products which don't correspond to the order, error of delivery, nonconformity of products) has to be formulated by email the day of the delivery or at the latest in the 3 working days following the delivery. On any complaint, the customer will indicate the address, phone number, order number, product references and the motives for the complaint. Any complaint formulated outside this deadline cannot be accepted. Boom Bap Wear II, Lda. will proceed to the exchange or to the refund of one or several products. The return of products in case of error of product can be accepted only for the complete products, in their state of origin (packaging, label, article in good condition) with a copy of the invoice. The return of the product in case of imperfection or nonconformity can be accepted only for products in their state of origin (packaging, label). Return shipping is absolutely FREE only for imperfection or nonconformity products. In case of imperfection or of nonconformity, the expenses of sending and of return will be refund to the customer. The refund will be made by via Pay Pal or bank transfer sent in the name of the customer having placed the order and at the billing address.
Boom Bap Wear II Lda.
Customer Service and Returns
Centro Empresarial de Braga
Rua Professor Henrique Barros, Lt. B1
4705-319 BRAGA - PORTUGAL