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05 May

Terms & Conditions

 

1. SUBJECT

The present Sales General Conditions govern the relations between the company " Boom Bap Wear II, Lda. ", owner of the sales online site " www.boombapwear.com " and every client within the framework of a system of remote sale. Consequently, any order implies the membership on these General Conditions of Sale.

 

2.ORDER

On the Internet: " www.boombapwear.com ",the contractual information is presented in English language and will be the object of a confirmation resuming this contractual information at the latest at the time of the delivery. The company " Boom Bap Wear II, Lda. " has the right to cancel any order with any client there would be a dispute concerning the payment of a previous order.

 

3. VALIDATION AS ELECTRONIC SIGNATURE

By ordering, the buyer declares to accept this one as well as the whole present General Conditions of Sale entirely and without reserve. The data registered by " www.boombapwear.com " establish the proof of all the transactions crossed by "www.boombapwear.com " and his customers.

 

4. PAYMENT

The payment of purchases can be made by Credit Card VISA(in this case the transaction and the payment are completely secured in the standards security SSL), or Pay Pal. The Customer will receive systematically an e-mail of confirmation of his order with the confirmation of all the elements of the contract.

 

5. AVAILABILITY

Our offer is valid following our stock availability. To guarantee an excellent level of information of the customer, "Boom Bap Wear" set up a computerized system to update, by real time , the stocks of products offered to the sale on " www.boombapwear.com ". Nevertheless, in case of unavailability of the product after signing of its order, "Boom Bap Wear" will inform the customer about it by email or by telephone as soon as possible. The buyer can then ask for the cancellation or for the exchange of his order in This email address is being protected from spambots. You need JavaScript enabled to view it.

 

6. DELIVERY

General Products bought on " www.boombapwear.com " are delivered to the delivery address indicated by the buyer during the process of the order. The delivery deadlines are on average of 5 to 7 working days and correspond to the deadlines of treatment and to the delivery. Problems of delivery The buyer has to verify the conformity of the goods delivered at the time of the delivery. Any problem concerning the delivery (nonconformity with order, produces damaged) must be indicated by email in " This email address is being protected from spambots. You need JavaScript enabled to view it. " at the latest in two working days following the reception of one or several articles. If products require to be sent back , they have to be sent in two working days following the delivery. Any complaint formulated outside this deadline cannot be accepted. The return of the product can be accepted only for products in their state of origin (packaging, label, article in good condition).

 

7.CONFORMITY OR QUALITY

"Boom Bap Wear" makes a commitment to refund or exchange you products which don't correspond with the order of the customer (defective or not corresponding). Any complain (concerning products which don't correspond to the order, error of delivery, nonconformity of products.) has to be formulate by email the day of the delivery or at the latest in the two working days following the delivery. On any complaint, the customer will indicate the address and phone number, the number of the order, the references of the product and the motives for the complaint. Any complaint formulated outside this deadline cannot be accepted. " Boom Bap Wear " will proceed to the exchange or to the refund of one or several products. The return of products in case of error of product can be accepted only for the complete products, in their state of origin (packaging, label, article in good condition) with a copy of the invoice. The return of the product in case of imperfection or nonconformity can be accepted only for products in their state of origin (packaging, label). In case of imperfection or of nonconformity, the expenses of sending and of return will be refund to the customer. However, the amount of the expenses reimbursement of return cannot exceed 1,5 times the amount of the charged expenses of sending.

 

8. SATISFIED OR REFUND

The buyer has a deadline of 15 days as from the reception to return the product which would not correspond him. No return will be accepted beyond this date. The expenses of sending and of return will be then at his expense. Only the price of one or several bought products will be refund. The present right of return can be accepted only for the complete products, in their state of origin (packaging, label, article in good condition) with a copy of the invoice. Incomplete, damaged returned articles, damaged or made dirty by the Customer are not taken back. "Boom Bap Wear" makes a commitment to refund the customer for the deadline lower or equal in 7 days after the reception of products by its care. The refund will be made by via Pay Pal or bank transfer sent in the name of the customer having placed the order and at the billing address.

 

9. RESPONSIBILITY

The proposed products are in accordance with the current Portuguese legislation and with the standards applicable to Portugal. Photos, texts, graphics information and characteristics reproduced and illustrating the presented products are not contractual. Consequently, the responsibility of "Boom Bap Wear" would not know how to be committed in case of error or of omission in one of these photos, texts or graphics information or characteristics of products or in case of modification of the characteristics of products by the suppliers. Naturally for any question on products the customer can contact the customer service " This email address is being protected from spambots. You need JavaScript enabled to view it. ". "Boom Bap Wear" would not know how to be held for responsible of the non-fulfillment of the contract concluded in case of shortage of stock or unavailability of the product, the disturbance or the all-out or partial strike in particular postal services and means of transportation and\or communications, flood, fire. "Boom Bap Wear" will incur no responsibility for any consequential damage because of the present, the operating loss, the loss of profit, the loss of luck(chance), damage or cool(expenses), which could arise because of the purchase of products. Hypertext links can send back towards other sites that the site " www.boombapwear.com ". "Boom Bap Wear" has no responsibility in case the contents of these sites would violate the current legal and statutory requirements.

 

10. GUARANTEE

The customer benefits from the legal guarantee of the latent defects. To know how to be followed concerning the after-sales service for any problem on a product the customer can contact the customer service by email: " This email address is being protected from spambots. You need JavaScript enabled to view it. ".

 

11. APPLICABLE LAW - DISPUTES

The present contract is subjected to the Portuguese law. The language of the present contract is in English.

 

12. PERSONAL INFORMATION

"Boom Bap Wear" makes a commitment not to reveal to other the information which communicates him the customer. These are confidential. They will be used by his internal services only for the treatment of the order and that to strengthen and personalize the communication and the offer of product reserved for the customers of "Boom Bap Wear", in particular by newsletters or mailing informing the customer of the last news or still the current promotions.

 

13. CUSTOMER SERVICE AND RETURNS

Centro Empresarial de Braga, Rua Professor Henrique Barros, Lt. B1, 4705-319 BRAGA - PORTUGAL

 

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.